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Opened Nov 30, 2025 by Lucienne Call@luciennecall2
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How to Fix Outlook Data File Cannot Be Accessed

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Throughout his career, he has covered complex concepts and provided accessible solutions for users. Before joining Secure Data, he worked as a freelance technical writer. If you moved your data file or its location changed somehow, Outlook might not be able to find repair PST file without data loss it.

Fixing 'Outlook Data File Cannot Be Accessed' Error on PC

In that window, ensure the "Documents" folder is not enabled to sync to OneDrive. Timothy Burlee is a content writer for Secure Data expert Outlook tips by FixTechGuide Recovery Services. He specializes in various topics in the data industry, including data recovery technology, storage devices, and digital forensics.

I tried using the repair process (SCANPST.EXE) which appeared to detect issues but also appeared to complete a successful repair, but the issue persists.Creating new Outlook profile or rebooting the computer fixes the issue.From single external hard drives, SSD’s, mobile devices to enterprise NAS, SAN, and RAID failures, we are ready to help recover from digital disasters, anywhere.Before joining Secure Data, he worked as a freelance technical writer.Then, in the next window, make sure you're on the tab marked "Sync and backup".

Stack Exchange Network

By default, the Outlook data file resides in your local user's "Documents" folder. So you'll want to make sure OneDrive is not syncing that folder. By default, the Outlook data file resides in your local user's "Documents" folder. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure.

What Our Users Say

If repairing the file doesn’t solve the issue, you can try creating a new Outlook profile and adding your existing file to it. This could help if you’re dealing with configuration issues but the file itself is okay. I successfully moved my Outlook PST files onto my new computer. The issue I got caught on relates to the required steps in Outlook to switch files. I am transferring all my files from a Windows 10 PC to a new Windows 11 PC and am having issues moving my Outlook .PST files for POP accounts.

Repair Outlook Data Files (.pst and .ost)

From single external hard drives, SSD’s, mobile devices to enterprise NAS, SAN, and RAID failures, we are ready to help recover from digital disasters, anywhere. When you want to replicate a copy on the cloud, manually copy the PST in the OneDrive folder. This will result in one copy in the folder in OneDrive being used for backup purposes, and another copy in your Outlook client that can be kept open by Outlook. Outlook 2013 and 2016, users of both have reported this issue.

Sometimes, data files get corrupted in a way that none of the methods above can help. This might happen due to a power failure or improper shutdown, hardware issues, or viruses and malware. This could happen if, for example, OneDrive backs up your Documents folder recreate Outlook profile step by step to the cloud and includes the Outlook Files folder where the file is located.

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Reference: luciennecall2/repair-pst-file-without-data-loss5104#1