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We see this problem pop up a lot because of multiple Office 365 accounts, old settings, or corrupted Outlook files. Figuring out why Outlook gets stuck offline really helps you fix it—and keeps it from coming back. This guide covers the usual suspects, troubleshooting steps, and a few advanced tricks to get your email flowing again. Outlook status says offline then it can happen when offline mode enabled, server connection is work offline mode stuck lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline.

Check OST file

In doing so, you would switch the mapped drive status to "online" and access to the entirety of drive's content would then be possible/granted.In this guide, we've discussed the reasons that can cause the 'Outlook stuck in offline mode' issue and methods to troubleshoot and resolve it.Old versions of Outlook or Microsoft Office often trigger synchronization issues.Confusion happens when a device hooks up to more than one Office 365 environment.For example, it may happen when there is a problem with your profile on the mailbox server or if your mailbox is deleted or disabled.To do this, hit Windows + R, type outlook.exe /safe, and hit Enter.However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.

As we all know the OST file of Outlook is vulnerable to technical blunders. Outlook Stuck on Synchronizing Folders Hence, if OST file corruption is the root cause, you need to fix it as soon as possible. Perfectly repair and recover corrupted Outlook PST & OST files. If you didn't find the email, check the spam/junk folder. Please whitelist stellarinfo.com and request to send the link again. Making a new profile tends to work better, especially if your old one has lots of accounts or long-standing sync problems.

How To Fix Outlook Stuck in Offline Mode?

Move it to a backup folder, like Desktop\OST Backup. Every business setup is different, and sometimes these problems run deeper than a quick fix. Our organization requires several folders from our mapped network drives be set to "Always Available Offline". Create your account and connect with a world of communities. There could be several reasons for your Outlook disconnect.

Verify Work Offline Button Status

If the issue is the same, update Outlook, repair Outlook profile, or reconfigure your account to reconnect Outlook to the Server. In this guide, we've discussed the reasons that can cause the 'Outlook stuck in offline mode' issue and methods to troubleshoot and resolve it. In Microsoft Outlook 2010 and later versions, users can switch from Offline Mode to Online Mode and vice-versa based on their preference. Even a brief hiccup can kick Outlook into offline mode, and sometimes it just stays there until you do something about it. Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations. The Work Offline option is available under the 'SEND/RECEIVE' tab in Outlook.

Method 1: Reset 'Work Offline' to Reconnect

If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Reconnect Outlook by checking your connection, disable work offline mode, and relaunch app.

Download Stellar Converter for OST

The intuitive interface of this tool is very smooth and easy to navigate. Furthermore, there is no need to install any of the additional software to use this tool. Moreover, there are many ways to cope up with this issue but using third-party tools would be the best bet. If you going to search to the best OST to PST converter, the Shoviv OST to PST converter stands the best among others. It is an incredible tool that can even convert corrupt OST files to PST that too keeping the data integrity. Are you experiencing the problem of 'Outlook stuck in offline mode' and looking for a comprehensive solution?

Given below are just a few examples of possible reasons. Select Work Offline from the Send/Receive tab in Outlook to reconnect. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Identify the cause of this error before restoring Outlook back to online mode. A corrupt or damaged Outlook profile can prevent Outlook from authorizing and connecting to the mail server. Due to this, we get an error usually called Outlook stuck in offline mode. Outlook automatically switches to Offline mode when it can't connect to the Exchange server. Users can also use the mailbox not updating on IMAP 'Work Offline' option when the internet connection is not reliable.